Privacy Policy
Last updated: February 6, 2026
Newcastle Auto Protection (“we”, “us”, or “our”) operates the Newcastle Auto Protection website (the “Service”).
This Privacy Policy explains how we collect, use, disclose and safeguard your personal information in accordance with Australian privacy laws.
By using our Service, you agree to the practices described in this policy.
Information We Collect
Personal Information
When you contact us, submit a form, or request a booking, we may collect personal information such as:
Name
Email address
Telephone number
Any information you include in your enquiry
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
IP address
Browser type and version
Pages visited
Date and time of visits
Time spent on pages
Referring URLs
Device information
Cookies and Tracking Technologies
We use cookies and similar technologies to:
operate and maintain our website
analyse traffic and performance
improve user experience
deliver and measure advertising campaigns
We use third-party analytics and advertising platforms such as Google, Meta and Microsoft.
You can manage or withdraw your consent for non-essential cookies through our cookie banner or your browser settings.
More information about how we use cookies is available through our cookie notice and this Privacy Policy.
How We Use Your Information
We may use your information to:
respond to enquiries or bookings
provide our services
communicate with you
improve our website and offerings
run analytics and advertising campaigns
meet legal obligations
Disclosure of Personal Information
We may share your information with:
service providers who assist us in operating our website or business
analytics and advertising platforms
professional advisers (such as accountants or IT providers)
regulators or authorities if required by law
These third parties are only permitted to use your information for the purposes described above.
Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access or disclosure.
However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as reasonably necessary for business, legal or regulatory purposes.
Links to Other Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those sites and encourage you to review their policies before providing personal information.
Children’s Privacy
Our Service is not directed to children under 13 years of age.
We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take reasonable steps to delete it.
Access and Correction
You may request access to the personal information we hold about you, or ask that it be corrected, by contacting us using the details below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time by posting the revised version on this page.
You should review this page periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
management@newcastleautoprotection.com.au