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Ceramic Coating FAQs

Call it ceramic coating, paint protection, surface protection, or something else - we have the info you need!

What’s the best ceramic coating? Is paint protection worth it? I think the dealership put something on my car; that’ll be enough right? We get lots of questions in this industry and sometimes people have heard a lot of “interesting” versions of the truth. We aim to answer your questions honestly, without bias. If your question isn’t answered here, please feel free to contact us for a chat.

Paint Protection

1
How long does paint protection take?

On average, car paint protection takes about one day. This largely depends on the size of the car and the type of coating being applied. For example, overnight curing is required when we apply Gyeon Q2 Duraflex. However, Gyeon CanCoat Pro, Q2 One and Q2 Flash can generally be applied on the same day that the car is dropped off and picked up, depending on the level of paint correction required or wanted.

2
Do ceramic coatings come with a warranty?

Yes, many ceramic coatings come with warranties. Our Gyeon Q2 Flash and Duraflex are backed by warranty from Gyeon Quartz. CanCoat Pro and Q2 One do not come with any warranty. We have provided a summary of information about the warranty options here, or you can head to the Gyeon Quartz website for even more information about their warranty program here.

When looking at other brands of paint protection or ceramic coating, be sure to read the terms and conditions with the warranties as there are often requirements such as annual inspections that are not widely advertised.

3
Is paint protection from the dealership good?

Generally speaking dealership paint protection is not as high quality as the protection that reputable detailers are offering. To them it’s about selling you as much as possible, whereas we are focused on giving correct advice and tailoring a package that suits you and your car’s life. We do not take a one-size fits all approach. In addition, our application process is far superior in terms of preparation and the amount of time spent making sure your vehicle receives the best treatment possible.

4
Does paint protection mean I don't have to wash my car?

No your car will still require washing and periodic maintenance to get the most out of your paint protection. Ceramic paint protection is a barrier between your car paint and the elements, not a car cleaning service. The job of ceramic paint protection is to protect the paint underneath. That being said, washing a paint protected vehicle will be far easier and your car’s paint will retain its gloss much better than without any protection.

5
Can a ceramic coating crack on my car?

No, a ceramic coating will never crack on a car.

6
What ceramic coating brand is best?

This can be a very contentious subject for some people. There are a few reputable ceramic coating brands out there along with many unreliable, cheap knock-offs. We recommend you doing your own personal research; however, we can confirm that Gyeon Quartz is an exceptionally high quality brand that can be trusted. They have a comprehensive accreditation process for their applicators and they don’t over-hype their coatings. In general, we find them to be more about underpromising and overdelivering rather than the other way around. We are yet to find another ceramic coating brand that impresses us as much as Gyeon Quartz.

7
What's the difference between paint protection and ceramic coating?

Often the words paint protection and ceramic coating are used interchangeably; however, ceramic coating is a type of car paint protection. Technically, it is possible to refer to something like a polymer sealant or a carnauba wax, which still offers some protection, as a paint protection. However, a ceramic coating is a protective layer that is much thicker and stronger than both of these options. Most reputable detailers will use ceramic technology as their paint protection offering.

8
Is ceramic coating worth it?

If you are looking for the best car paint protection without going to Paint Protection Film (PPF) then yes, a ceramic coating really does hold up over the years and maintains that new car shine far longer than any waxes.

9
How do I maintain a ceramic coating?

Maintaining a ceramic coating starts with the simple acts of regular washing and decontaminating the paint from tar and fallout. Using a hydrophobic booster like Gyeon Wetcoat – which is supplied by Newcastle Auto Protection with every installation of our ceramic coating packages, will help maintain the beading. You also have the option of choosing one of our coating service packages to help maintain your coating.

10
What does a ceramic coating protect my car from?

UV damage is a big paint killer in Australia, but so is chemical damage from bird poo and acid rain. Basically, paint protection will protect your car paint from environmental damage. However, there are no paint protections that will stop damage caused by abrasions such as washing with a dirty sponge, tree brush scratches, keying etc. In my experience, although a coating doesn’t stop these kinds of damage, it does generally take a fair amount of them and makes removing the damage far easier and more successful than on uncoated cars.

Additional Surface Protection

1
Is wheel protection worth it?

If you are after easy to clean wheels that maintain a like-new appearance for longer then yes, a ceramic coating for wheels is worth it. Gyeon QRim is resistant to temperatures of up to 800°C and makes cleaning your wheels a breeze, while adding increased gloss and a barrier to protect from brake dust.

2
Will fabric protection prevent stains?

Fabric protection offers great stain resistance and makes cleaning up a lot easier. All our interior protection packages come with two high quality microfibre towels to assist with any spills you may encounter during normal usage of your car.

3
How do I clean up a spill if I have my fabric or leather protected?

The easiest way to clean up a spill is to use a damp microfibre towel as soon as the spill happens. We provide two high quality microfibre towels with any interior protection package selected and recommend keeping at least one in the car at all times!

Paint Correction

1
What is paint correction?

Paint correction is the process of removing microscopic amounts of a vehicle’s paintwork with power tools such as a machine polisher or buffer to remove defects such as swirls, scratches, oxidation and water spotting.

2
How much does paint correction cost?

The cost of paint correction largely depends on the amount of correction work needed (ie how damaged the paint is) and the size of the car. The more steps or time needed, the higher the cost of the job. All of our coating packages come with a preparatory single-step correction included in the price to ensure you get the best result for your money.

3
Is there a difference between paint correction, paint polishing and buffing?

No, these are terms that are used interchangeable to refer to the same process of correcting defects in automotive paintwork.

4
Is paint correction safe?

Paint correction by Newcastle Auto Protection is 100% safe. We use the latest technology and have 10 years experience so can ensure a high quality result is achieved. Unfortunately, this can’t be said for every detailing business as there is no certification required to ensure quality results. Cheap correction work normally means poor workmanship from the detailer and possible damage to your paint. The best practice is to pay to have a professional with proven results complete the work rather than trying to save a few dollars and not achieving what you were after. Cheap work can often result in expensive repair with your paint possibly left full of buff marks, burnt or even torn off the edges of panels.

5
What does paint correction fix?

Paint correction removes imperfections in automotive paintwork. This includes imperfections such as swirls and scratches, paint fading, water spotting or etching. Imperfections can only be removed if the damage hasn’t penetrated through the clear coat (base) layer of the paint work.

About Us

1
Are you insured to work on my car?

Yes, rest assured we are fully insured to work on your vehicle, including driving it when necessary.

2
Do you offer payment plans?

We don’t offer payment plans but do offer ZipPay.

3
Can I just wait at the workshop while you protect my car?

Absolutely! We have an upstairs reception area with air-conditioning, lounge, tea and coffee facilities, as well as plenty of water. We also have clean bathroom amenities that you are more than welcome to use. We are more than happy for you to use our waiting area and facilities while we work on your vehicle or if you are waiting for a lift.

4
Is your workshop secure?

Absolutely! The complex we are in has a locked gate from 8pm along with 24hr video surveillance of the entire complex. We also have our workshop fully locked at multiple points with your car safely inside and keys kept offsite.

5
Do you do window tinting too?

We don’t offer window tinting in our workshop but there is a tinting business in the same complex as us – we are happy to arrange tinting and paint protection to be completed at the same time for you.

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