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Ceramic Coating FAQs

Call it ceramic coating, paint protection, surface protection, or something else - we have the info you need!

What’s the best ceramic coating? Is paint protection worth it? Is the paint protection from the dealership any good? We get lots of questions in this industry and sometimes people have heard a lot of “interesting” versions of the truth. We aim to answer your questions honestly, without bias. If your question isn’t answered here, please feel free to contact us for a chat.

When you feel more informed, you can check out our packages here. Or give us a call on 0420 530 523 and we can help you determine the best coating for you.

Paint Protection

1
Do ceramic coatings come with a warranty?

Yes, many ceramic coatings come with warranties. Our Opti-Coat Pro and Opti-Coat Pro+ coatings come with 5 year and 7 year warranties respectively. Optimum Gloss Coat does not come with a warranty but can be expected to last 2 years or more.

When looking at other brands of paint protection or ceramic coating, be sure to read the terms and conditions with the warranties as there are often requirements such as annual inspections that are not widely advertised. Opti-Coat warranties do not require annual inspections or regular servicing.

2
Is paint protection from the dealership good?

Short answer: Yes.

Generally speaking, the dealerships don’t use brands known to the detailing industry. That being said, it doesn’t mean that they won’t perform. However, a dealership’s quality control and preparation of your car is often lacking. To apply a ceramic coating, the surface must first be thoroughly cleaned and decontaminated. On average, a dealership may spend only 1-2 hours applying a coating/ paint protection product to your car. By comparison, at Newcastle Auto Protection we spend on average 4-8 hours preparing and applying a coating to your car. But this doesn’t equate to the dealership being more efficient; they are just cutting corners and rushing. The number of steps involved in properly preparing and coating a vehicle simply cannot be done in 1-2 hours.

In a nutshell, we have better procedures, better products and are looking to provide you with the best outcome.

3
Does paint protection mean I don't have to wash my car?

No, your car will still require washing and periodic maintenance to get the most out of your paint protection. Ceramic paint protection is a barrier between your car paint and the elements, not a car cleaning service. The job of ceramic paint protection is to protect the paint underneath. That being said, washing a paint protected vehicle will be far easier and your car’s paint will retain its gloss much better than without any protection.

4
Can a ceramic coating crack on my car?

No, a ceramic coating will never crack on a car.

5
What ceramic coating brand is best?

This can be a very contentious subject for some people. There are a few reputable ceramic coating brands out there along with many unreliable, cheap knock-offs. We recommend you doing your own personal research; however, we can confirm that Opti-Coat is an exceptionally high quality brand that can be trusted. They have a comprehensive accreditation process for their applicators and they don’t over-hype their coatings. In general, we find them to be more about underpromising and overdelivering rather than the other way around. We have been very impressed by this ceramic coating brand.

6
What's the difference between paint protection and ceramic coating?

Often the words paint protection and ceramic coating are used interchangeably; however, ceramic coating is a type of car paint protection. Technically, it is possible to refer to something like a polymer sealant or a carnauba wax, which still offers some protection, as a paint protection. However, a ceramic coating is a protective layer that is much thicker and stronger than both of these options. Most reputable detailers will use ceramic technology as their paint protection offering.

7
Is ceramic coating worth it?

If you are looking for the best car paint protection without going to Paint Protection Film (PPF) then yes, a ceramic coating really does hold up over the years and maintains that new car shine far longer than any waxes.

8
What does a ceramic coating protect my car from?

UV damage is a big paint killer in Australia, but so is chemical damage from bird poo and acid rain. Basically, paint protection will protect your car paint from environmental damage. However, there are no paint protections that will stop damage caused by abrasions such as washing with a dirty sponge, tree brush scratches, keying etc. In my experience, although a coating doesn’t stop these kinds of damage, it does generally take a fair amount of them and makes removing the damage far easier and more successful than on uncoated cars.

Additional Surface Protection

1
Will fabric protection prevent stains?

Fabric protection offers great stain resistance and makes cleaning up a lot easier. All our interior protection packages come with two high quality microfibre towels to assist with any spills you may encounter during normal usage of your car.

2
How do I clean up a spill if I have my fabric or leather protected?

The easiest way to clean up a spill is to use a damp microfibre towel as soon as the spill happens. We provide two high quality microfibre towels with any interior protection package selected and recommend keeping at least one in the car at all times!

Paint Correction

1
What is paint correction?

Paint correction is the process of removing microscopic amounts of a vehicle’s paintwork with power tools such as a machine polisher or buffer to remove defects such as swirls, scratches, oxidation and water spotting.

2
How much does paint correction cost?

The cost of paint correction largely depends on the amount of correction work needed (ie how damaged the paint is) and the size of the car. The more steps or time needed, the higher the cost of the job. All of our coating packages come with a preparatory single-step correction included in the price to ensure you get the best result for your money.

3
Is there a difference between paint correction, paint polishing and buffing?

No, these are terms that are used interchangeable to refer to the same process of correcting defects in automotive paintwork.

4
Is paint correction safe?

Paint correction by Newcastle Auto Protection is 100% safe. We use the latest technology and have 10 years experience so can ensure a high quality result is achieved. Unfortunately, this can’t be said for every detailing business as there is no certification required to ensure quality results. Cheap correction work normally means poor workmanship from the detailer and possible damage to your paint. The best practice is to pay to have a professional with proven results complete the work rather than trying to save a few dollars and not achieving what you were after. Cheap work can often result in expensive repair with your paint possibly left full of buff marks, burnt or even torn off the edges of panels.

5
What does paint correction fix?

Paint correction removes imperfections in automotive paintwork. This includes imperfections such as swirls and scratches, paint fading, water spotting or etching. Imperfections can only be removed if the damage hasn’t penetrated through the clear coat (base) layer of the paint work.

About Our Service

1
How long does paint protection take?

On average, car paint protection takes about one day. This largely depends on the size of the car and the type of coating being applied. For example, overnight curing is required when we apply Opti-Coat Pro or Opti-Coat Pro+. However, Optimum Gloss Coat can generally be applied on the same day that the car is dropped off and picked up, depending on the level of paint correction required or wanted.

2
How is a ceramic coating applied to my car?

First we wash and decontaminate your vehicle to ensure a proper clean surface. Then we lightly machine polish your paint work to remove swirls and light marks. This also acts as a bonding agent for Opti-Coat. Then we wipe your paint with a prep spray to make sure your paint is squeaky clean. Finally we apply one of our coatings from Opti-Coat.

3
What if my car has scratches?

All our packages include a single step paint correction to remove light marks and scratches. If your car has heavy scratches please contact us to discuss your options.

4
Do I need to wash my car before you protect it?

No this isn’t necessary as we wash and prep every car before coating (even brand new from the dealership that day)

5
Are you a fully mobile service?

Yes we are fully mobile and bring everything required to protect your vehicle.

6
Do I need a garage for you to do the application?

Yes a garage or large carport is required to install Opti-Coat.

7
What if I don't have cover?

You have a couple of options, you could ask a neighbour or family friend if we could borrow their garage for the day. Otherwise contact us and we can see what we can arrange for you.

8
What type of payment methods do you take?

We have a mobile EFTPOS machine that takes credit card. We also accept cash. We don’t accept cheques.

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